Terms of Service

Acceptance of Terms

By accessing and using our services, you agree to be bound by these Terms of Service:

• You must be at least 18 years old or have parental consent
• You agree to provide accurate and complete information
• You are responsible for maintaining account security
• You agree to use our services only for lawful purposes

Description of Services

Poira Labs LLC provides educational software solutions including:

• Student Information System (SIS) - comprehensive student management
• Learning Management System (LMS) - online education platform
• Analytics and reporting tools for educational institutions
• Custom software development for education sector
• Technical support and consulting services

User Obligations

As a user of our services, you agree to:

• Provide accurate account and institution information
• Maintain the confidentiality of your login credentials
• Use the service in compliance with applicable laws
• Not attempt to gain unauthorized access to our systems
• Report security vulnerabilities or issues promptly

Subscription and Payment Terms

Our services are provided on a subscription basis:

• Subscriptions are billed monthly or annually in advance
• All payments are processed securely through Stripe
• Prices are subject to change with 30 days notice
• Failed payments may result in service suspension
• Enterprise plans include custom pricing and terms

Cancellation and Refunds

You may cancel your subscription at any time:

• Cancellation takes effect at the end of current billing period
• No refunds for partial months unless required by law
• Data export available for 30 days after cancellation
• Refunds may be available for technical issues or billing errors

View detailed Refund & Cancellation Policy

Intellectual Property

All intellectual property rights are protected:

• Poira Labs retains all rights to our software and services
• You retain rights to your data and content
• Limited license granted to use our services
• Trademarks and copyrights remain with respective owners

Limitation of Liability

Our liability is limited as follows:

• Services provided 'as is' without warranty
• No liability for indirect or consequential damages
• Maximum liability limited to fees paid in last 12 months
• Some jurisdictions may not allow these limitations

Termination

These terms may be terminated:

• By either party with appropriate notice
• Immediately for material breach of terms
• Upon discontinuation of services
• Survival of certain provisions after termination

Governing Law

These terms are governed by:

• Delaware state law and US federal law
• Disputes resolved through Delaware courts
• Alternative dispute resolution preferred
• Class action waiver where legally permitted

Contact Information

For legal or terms-related questions, contact us: